Two weeks ago, Capgemini announced a global partnership with Unit4 that will strengthen the Group’s BPaaS solution and expand our technology alliance portfolio. I am particularly excited about the opportunity this partnership will also create for existing and potential IBX Business Network customers in the Nordic countries.
My team provides procurement solutions to over 500 global customers around the world, delivering software and professional services through Capgemini IBX Business Network. As part of the agreement, Unit4 and their partners now become distributors of Capgemini IBX Business Network’s software and services, which will enable us to provide a fully integrated eProcurement solution to all existing and new Unit4 customers in Scandinavia.
Over the past few years, we have been working closely with Unit4 in the procurement space to service 43 joint clients in the Nordic market. The learnings from these clients, predominately in the public sector, have helped us embed the most recent innovations in our offering as we continue to enrich our BPaaS solutions and meet customer expectations.
So what are these key learnings that have helped enhance our product portfolio with Unit4?
- Users are looking for an intuitive end-user experience throughout their organization as well as tools to accelerate procurement automation and efficiency gains
- Clients want full support in the procurement process
- They expect lower costs, better transparency, higher level of compliance, improved collaboration with suppliers and automation; so-called no-touch purchase orders
When these parameters are addressed, procurement leaders benefit from accelerated ROI, better collaboration with suppliers and increased control of spend. The solutions will be available for new and existing customers in the Nordic market. The combined offering will give Unit4 customers, residing with Capgemini IBX Business Network, access to the biggest supplier network in the Nordics; and we are working with Unit4 to further enhance the partnership.
I’m very excited that Unit4 and its partners have agreed to become distributors of Capgemini IBX Business Network’s software and services, and I am confident that our customers will enjoy the additional benefits from this partnership!
The agreement between Unit4 and Capgemini IBX Business Network is in addition to the BPO-as-a-Stack partnership announced last week between Capgemini and Unit4 on a global basis. Read more about the combined procurement technologies from Unit4 and Capgemini IBX Business Network in English, Norwegian or Swedish.
This article was written by Nicklas Brändström from CapGemini: BPO Thought Process and was legally licensed through the NewsCred publisher network.