Digital Transformation By Mobility Factory Models



April 26, 2016

Digital problem solving can be summarized as an integrated problem solving to create tangible transformational benefits to businesses. Digital is envisioned to create Omni channel experience over a wide range of customer targeted problems -  on digital contents to acquire customer, accelerate the sales process of acquisition by analysis and predictions, enable seamless transactions by commerce engines from warehouse to a wearable, enable rapid process recalibration workflow engines, assetize anything and everything in enterprise by apification.

This demanding customer centric approach is pushing the necessity of data driven predictive operational analytics providing the core intelligence for transformation as per one of the Capgemini Consulting latest studies. The key agent of transformation is that the connected ecosystems enable wide capability of data collections that can facilitate business entities to be autonomous by  optimizing and transforming themselves on the go. Digital experience is essentially a transformation at the point of engagement and also behind the points of engagement. Digital experience is always an outcome of the prediction, forecasting, planning, optimization on an integrated seamless connected workflows. Hence the focus of digital is always on integrating silos of problem solving for seamless experience and constantly analyzing all aspects that can measure benefits and optimize the integrated solution as such.

The preferred problem solving of future thereby will be incremental and innovative. Mobile and multi channel paradigms with legacy backends or COTs – On premise/ Hybrid / Cloud based approaches almost prevail. Applications will vary in innovation, simplicity , capability. Enterprises will focus on APIs as the backends for multiple channels. Controlled strategies to embrace multiple technologies, systems and environments will become essential for successful business transformations.

The key aspects of factory model approaches are

  1. Understanding and Envisioning the business needs

  2. Blueprinting the Ecosystems

  3. Creating a holistic governance model

  4. Mobilising a core architecture and solution team

  5. Creating an Agile Devops model with automation that can supply governance KPIs

  6. Creating Per Program Agile Strategies with resource and execution model

  7. Standardizing asset creation and reuse strategy with Asset bank

  8. Creating a sustainable rollout and support mechanism

The following is the 8 point guiding principle illustrated for Mobile factory models.

Capgemini Agile Framework (CAF) is a 4 agenda model to Prepare, Build, Release/Deploy and Operate applications in a prescriptive approach with continuous learning and improvements. Mobility Factory model is an integrated model based on the CAF framework that provides a practical approach of creating business transformation considering the business needs with innovation and execution transparency.  The following diagram is an illustration of an Mobile Factory Model blueprint realized by agile.

Devops is realized by a variety of Application life cycle management and automation tools coming together. The following is a snapshot view with a sample set of industry accepted tools that can be used for the various functions. A variety of tools are available in the industry where we can mix and match approaches based on the context of end customers.

Continuous Business Planning

Jira – for Product specifications, Product Backlog creations, Sprint define, tracking and release

Continuous Integration

Traditional IDEs like Visual studio, Android studio, Xcode will be used for development. GIT can be used for source code repository. Ant scripts and Jenkin enable build automation from GIT

Continuous Release and Deployment

Deployment process to Development environment by Jenkin with Ant Scripts. Test Automation with Appium like frameworks and manual testing to approve the build. Jira to do Defect capture. Deployment package can be promoted to Integration and Production environments.

Continuous Monitoring

Jira to enable KPI dashboards that cover

  1. Burn down chart
  2. Epic Report
  3. Sprint Report
  4. Version Report
  5. Velocity Chart
  6. Control Chart

Continuous Feedback and Customization

Custom or COTS based approach with Flurry, Omniture, Crittercism provides application analytics that enable an efficient feedback mechanism. Customization is a tailoring approach of the overall approach to optimize the executions. It will touch upon all the other functions above.

Mobile factory model is a mandatory consideration for problem solving which covers multiple usecases involving multiple stakeholders, multiple user roles, multiple channels, multiple app construct expectations, multiple business backend systems, multiple business functions, multiple deployment paradigms. Tailored with Agile devops approach, business velocity is practically feasible over a strong foundation of factory support system.


This article was written by akp from CapGemini: Capping IT Off and was legally licensed through the NewsCred publisher network.

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