Enterprises Face Unnecessary Risks to Data Loss and Downtime, Says Report by Forbes Insights and BMC


Forbes Corporate Communications, Forbes Staff

January 20, 2016

NEW YORK (January 12, 2016)—According to a new report by Forbes Insights, in association with BMC, “A Game Plan for Closing the SecOps Gap: Coordinate Security and Operations Staffs to Improve Security, Uptime and Compliance,” 44% of executives in North America and Europe say security breaches occur even when vulnerabilities and their remediation have already been identified. The result: many enterprises face unnecessary risks to data loss and production downtime.

While the joint efforts of security and IT operations ultimately determine an enterprise’s security strength, the individual goals of these two groups are often misaligned. The result is what industry analysts are calling a “SecOps gap,” where poor collaboration between these two groups results in unnecessary security vulnerabilities, business-system downtime, excessive labor costs and challenges meeting regulatory requirements.

These problems came to the forefront in an exclusive new survey by Forbes Insights and BMC of senior security and IT managers at large enterprises in North America and Europe. A series of in-depth interviews with executives on both continents uncovered best practices for balancing security, IT system uptime and regulatory compliance. Today’s enterprises need a modern game plan that uses technology, people and processes to close the SecOps gap.

“This report illustrates the importance of culture and incentives to efficient data security,” said Bruce Rogers, Chief Insights Officer at Forbes Media. “Smooth collaboration is as necessary as an intelligent security platform.”

“Today, it often takes companies months to remediate known vulnerabilities – exposing companies to potential breaches for six months or more as they work to resolve known threats,” said Bill Berutti, president of the cloud, data center and performance businesses at BMC. “The challenge is to discover, prioritize and fix these vulnerabilities quickly and this calls for improved coordination between security and the IT operations teams. Closing the SecOps gap is critical to protecting an organization’s brand and will also ensure customer confidence in those businesses’ ability to protect their information.”

Other key findings include:

  • 60% of respondents say operations and security teams have only a general or little understanding of each other’s requirements.
  • 42% of executives report that poor coordination leads to excessive labor costs in security and IT operations departments.
  • 50% of enterprises experience outages and poor performance in IT systems due to poorly applied security patches.
  • 52% of enterprise leaders in North America and Europe equate regulatory compliance with tighter security.
  • 60% of North American firms expect to purchase or implement a SecOps solution in the next 12 months.


About this research

The data in this report is derived from a survey of 304 executives from a range of industries in North America and Europe, conducted by Forbes Insights in fall 2015. Half were located in North America and half in Europe. All respondents were from companies with at least $100 million in annual revenue; 27% were from companies with revenue between $1 billion and $5 billion; 23% had revenue of $5 billion or more. To add context, Forbes Insights also interviewed several executives and experts one-on-one.


About Forbes Insights

Forbes Insights is the strategic research and thought leadership practice of Forbes Media, publisher of Forbes magazine and, whose combined media properties reach nearly 75 million business decision makers worldwide on a monthly basis. Taking advantage of a proprietary database of senior-level executives in the Forbes community, Forbes Insights conducts research on a host of topics of interest to C-level executives, senior marketing professionals, small business owners and those who aspire to positions of leadership, as well as providing deep insights into issues and trends surrounding wealth creation and wealth management.


About BMC

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management set of IT solutions is designed to make digital business fast, seamless, and optimized. From mainframe to mobile to cloud and beyond, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide intuitive user experiences with optimized performance, cost, compliance, and productivity. BMC solutions serve more than 10,000 customers worldwide including 82 percent of the Fortune 500.

BMC – Bring IT to Life


Forbes Insights Laura Daunis 212-367-4874


BMC Tami Casey


Download the report at

This article was written by Forbes Corporate Communications from Forbes and was legally licensed through the NewsCred publisher network.

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